Support
We're here to help! If you have any questions, issues, or feedback about Cherie, please don't hesitate to reach out.
Contact Information
Address
Camus Technologies, Ltd.
5F-11 No 57, Nanjing W. Road, Taipei, Taiwan 10491
Business Hours
Monday - Friday, 9:00 AM - 6:00 PM (Taiwan Time)
Frequently Asked Questions
How do I create an account?
Download the Cherie app from the App Store or Google Play, then follow the registration process. You can sign up using your email, phone number, or social media accounts.
How do I book a service?
Navigate to the Services section, browse available providers, select your desired service, choose a time slot, and confirm your booking. You'll receive a confirmation and can track your service in real-time.
How do I delete my account?
Please visit our Account Deletion page or contact support. We'll process your request within 30 days and permanently delete all your personal data.
What payment methods do you accept?
We accept credit cards, debit cards, and various mobile payment methods including LINE Pay, Apple Pay, and Google Pay.
How do I report inappropriate content?
Tap the three dots on any post or profile and select "Report". Our team will review all reports within 24 hours.